❓Frequently asked questions❓
🔙 What is the return policy?
we offer a 30-day free return for all products in its original condition. Please note that crystals carry natural energy, and they may take some time to fully align and transfer their healing properties to you. We encourage giving your bracelet a few days to connect with your energy before deciding to return it.
If the bracelet or any crystal has been broken or damaged by the customer, we cannot accept the return. Once we receive a qualified return, we will process your refund promptly.
🕑 How long does it take for the crystal to work?
Crystals carry natural energy, which may take a few days to fully align and transfer their healing properties to you. We recommend giving your bracelet some time to connect with your energy before expecting results.
✈️ When will I get my order?
Once your order is placed, we’ll process it within 24 hours. For customers in the US, your healing crystal bracelet will typically arrive within 2–5 business days. If you’d like it sooner, you can choose priority shipping at checkout for faster delivery.
💵 How much does shipping cost?
We offer free USPS shipping on orders over $30, and a flat $4.50 shipping fee for orders under $30.
💎 What are the energy effects of different crystals?
Pink (Rose Quartz) – promotes love, compassion, and emotional healing.
Clear/White (Clear Quartz) – amplifies energy, clarity, and spiritual growth.
Purple (Amethyst) – encourages calm, intuition, and stress relief.
Yellow (Citrine) – attracts abundance, positivity, and motivation.
Black (Black Tourmaline) – provides protection, grounding, and removes negative energy.
Blue (Lapis Lazuli) – enhances wisdom, communication, and self-awareness.
White/Opalescent (Moonstone) – supports intuition, emotional balance, and new beginnings.
🧘♀️ How do I care for my crystal bracelet?
To keep your bracelet in its best condition, avoid exposure to water, perfumes, or harsh chemicals. Gently wipe with a soft cloth and store it in a safe place when not in use.