Contact us

We’d love to hear from you! Whether you have questions about our crystals, need help with your order, or just want to say hello, our team is here to help.

Customer Support:
Email: lunacyrstalstudio@gmail.com
Response time: Typically within 24 hours

Shipping & Orders:
For questions about your order status, shipping, or returns, please include your order number in your message for faster assistance.

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Feedback & Suggestions:
Your thoughts are important! Share your experience or ideas to help us improve and bring even more positive energy into every order.

At Luna Crystal Studio, every message is treated with care. We’re committed to providing friendly, helpful support and making your experience as seamless and joyful as possible.

Frequently asked questions

we offer a 30-day free return for all products in its original condition. Please note that crystals carry natural energy, and they may take some time to fully align and transfer their healing properties to you. We encourage giving your bracelet a few days to connect with your energy before deciding to return it.

If the bracelet or any crystal has been broken or damaged by the customer, we cannot accept the return. Once we receive a qualified return, we will process your refund promptly.

Crystals carry natural energy, which may take a few days to fully align and transfer their healing properties to you. We recommend giving your bracelet some time to connect with your energy before expecting results.

Once your order is placed, we’ll process it within 24 hours. For customers in the US, your healing crystal bracelet will typically arrive within 2–5 business days. If you’d like it sooner, you can choose priority shipping at checkout for faster delivery.

We offer free USPS shipping on orders over $50, and a flat $4.50 shipping fee for orders under $50.

Pink (Rose Quartz) – promotes love, compassion, and emotional healing.

Clear/White (Clear Quartz) – amplifies energy, clarity, and spiritual growth.

Purple (Amethyst) – encourages calm, intuition, and stress relief.

Yellow (Citrine) – attracts abundance, positivity, and motivation.

Black (Black Tourmaline) – provides protection, grounding, and removes negative energy.

Blue (Lapis Lazuli) – enhances wisdom, communication, and self-awareness.

White/Opalescent (Moonstone) – supports intuition, emotional balance, and new beginnings.

To keep your bracelet in its best condition, avoid exposure to water, perfumes, or harsh chemicals. Gently wipe with a soft cloth and store it in a safe place when not in use.

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Frequently asked questions